Nowhere is the case for using automation in your pharmacy operations more compelling than in controlled drugs (CD) management.
Here we’re focusing on the benefits when stocking into central pharmacy, as recently highlighted in a study from Belfast Health and Social Care Trust.
The study* showed that 82% of errors related to controlled drugs were linked to omitted entries during the stocking process issues, documentation, or subtraction errors in running balances.
See how stocking CDs into central pharmacy using automation is safer and quicker in our quick reference guide.*Published in Hospital Pharmacy Europe: Implementing an automated dispensing system for the safe management of controlled drugs.
The automated prescription kiosk frees up staff’s time and reduces patient’s waiting time. Your staff has more time to invest in more high value activities for the pharmacy. They can concentrat on patient’s counselling rather than handing out prescriptions.
The pharmacy prescription vending machine guarantees patients comfort and flexibility, increasing their satisfaction. It allows patients to collect prescriptions whenever they want, and reduces queues and waiting times making their experience more comfortable and pleasant. Pharmaself24 responds to the needs of the patients with limited time to collect drugs.
Prescription dispensing solutions can grow and secure pharmacy’s business, increasing patient’s loyalty and attracting new ones. Pharmaself24 attracts new patients because a 24/7 service is needed by today’s customers. The pharmacy can dispense more prescriptions at anyt time of the day or night with no need to expand its opening time.
In the pre-ADC period, an error rate of 24 errors per 1000 items dispensed was calculated.
82% of errors were attributed to documentation, subtraction errors in running balance or omitted entries which occurred in the stocking process.
It took 135 minutes to correct the documentation errors.
In the period immediately following the implementation of the ADCs, the electronic controlled drug register was reviewed and an error rate of 9 errors per 1000 items dispensed was calculated.
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